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Environmental Services / Custodial Manager 2

Company: Sodexo
Location: Miami
Posted on: May 23, 2018

Job Description:

Unit Description Sodexo is seeking an Environmental Services / Custodial Services Manager 2 for a 560 bed facility at the University of Miami Hospital. This became the region---s first university-owned, multi-specialty, acute care hospital and the flagship facility of UHealth --- University of Miami Health System. The position will lead 2nd shift at the hospital location and oversee a team of 25-30 at this union account. The successful candidate will be focused on customer service and developing the Sodexo CARES culture. The ability to flex schedules based on adjusted patient day volume indictactors is preferred and should be well versed with IPad technology with the use of the TRAKKAR application. Ideal candidate will have prior housekeeping experience and have functional knowledge of Sodexo UOS, TRAKKAR and Sodexo Quality Improvment processes. This individual will be responsible for managing a team of front line employees while maintaining a strong client relationship with the hospital. The ability to work rotational shifts, weekends, and holidays will be required. Preferred candidates will be have excellent customer service skills and previous housekeeping experience. This manager will place a large focus on the patient experience, customer service, and positively affecting patient satisfaction scores. Sodexo offers a competitive salary, paid training, extensive education and continuous learning opportunities, and a comprehensive benefits package designed with work-life balance in mind that includes 3 weeks of vacation during the first year of employment. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience. Do you possess strong leadership skills? Do you have the drive and determination to take this account to the world class level? If so, then we would love to hear from you! Position Summary Provides management oversight for Environmental Services non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Sodexo Operating Standards for Environmental Service are in place as required to consistently meet all company, client, and regulatory requirements. Responsible for non-exempt work force planning through effective scheduling, development of daily work flow assignments, training and development, and monitoring for compliance to the plan. Key Duties-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexho safety and loss prevention programs and by providing safety-related training and equipment inventory maintenance. -Provide leadership and direction to non-exempt employees-Coordinate/conduct employee training-Administer Human Resource processes (hiring, performance reviews, constructive counseling, prepare work schedules, payroll, etc.)-Interact with outside vendors-Ensure Sodexo Operating Standards for Environmental Service are in place and consistently met.-Develop/implement action plans for improvement in compliance with Sodexo Operating Standards as identified. -Reviews and maintains assigned areas of the Sodexo/Client budget commitments Qualifications & Requirements Basic Education Requirement - Associate's Degree Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Keywords: Sodexo, Weston, Environmental Services / Custodial Manager 2, Executive, Miami, Florida

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